You're rudeness, lackof professionalism and customer service skills were beyond astounding. But the food is good! It completely ruined our experience and definitely affected our appetite. Thats where the good stuff ends. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Ridiculous. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Definitely not you. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Food is delicious . Ridiculous. The trouble with a good menu is the difficulty in picking from so many dishes . +44 1383 324720. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Yes indeed. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. 10/10. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. The guy next to me did well as he got 3. I felt belittled and slightly bullied to be honest. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. On the way out we bought some of Jacks chocolates which were divine. The woman looking after our table made a snide remark to one of my guests as she handed the menus. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? The food wasn't so appetising with such distasteful service. Fantastic as always every dish sublime and drinks expertly prepared. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. We eat here on Saturday what a pleasant surprise excellent food .. the chef easily accommodating my wifes dietary restrictions. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Love eating at this restaurant., as the food is always amazing. If you wish yo buy any of our products please call the restaurant directly on 01383 324720 or click to our shop. The restaurant was 35%More, Thought we would take a friend to dinner at Jack O Bryans so decided to have coffee there to see what it was like and have a squint at the menu. Are you sure you want to delete this question? There was a good steady flow between our courses. But the food is good! I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. if in Edinburgh would be a lot more expensive. A full list is available within the "safety precautions" section of this page. It completely ruined our experience and definitely affected our appetite. Food was absolutely incredible, cooked to perfection. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Second visit here last night and it was fantastic. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. I felt belittled and slightly bullied to be honest. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. mail@jackobryans.com. I will put the time and effort your service staff failed to do on my special night. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Closed now : See all hours. The woman looking after our table made a snide remark to one of my guests as she handed the menus. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Staff all friendly and food was fantastic. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. We will be back again soon however, so keep up the good work. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. My three final guests rushed in about 15 minutes late (at most). Can a gluten free person get a good meal at this restaurant? That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. Ridiculous. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Much different from standard fare you often get. Will definitely be back and highly recommend! Does this restaurant offer table service? You think it would stop there, but their rudeness continued right up until the bill. Thanks again! The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Great food demands great produce. 7 people suggested Jack 'o' Bryan's (updated February 2023) Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Fantastic as always every dish sublime and drinks expertly prepared. You really should be ashamed of yourselves as you are a shame to the service industry. Visited last night for the first time. But the food is good! Facebook gives people the power to. Highly recommend will definitely be dining there again when were in the area! I don't usually write reviews but I will take my time with this one. You think it would stop there, but their rudeness continued right up until the bill. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Afraid we wont be back. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Great lunch, seafood and chocolates are amazing . Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. I was upset and ready to just leave altogether. People. Great atmosphere and service. How many seasons did Jack O'Brien play? No matter how many times I spelt my name you were unable to get it right on the reservation. Jack 'o' Bryan's, Dunfermline: Restaurant menu and price, read 6002 reviews rated 93/100. Please do better next time. Great service, great food, great atmosphere. There was a good steady flow between our courses. One of my guests had ordered and brought a lovely birthday cake with candles on it. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. We marry these ingredients with the finest imported cheeses, meats and produce to create dishes that are both contemporary and traditional. Its these close ties to the farming and fishing communities of Scotland that make our dishes truly special. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. It was just poor service. Visited last night for the first time. as a tip! Get yourself along and try it David and Victoria. About Jack 'O' Bryan's. About; Contact; Service Hours. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Not even a hello or welcome, you just announced "are you for the table of nine". Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. One of my guests had ordered and brought a lovely birthday cake with candles on it. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. 149 Edward J O'brien. The guy next to me did well as he got 3. Jack 'O' Bryan's, Dunfermline: See 277 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. The woman looking after our table made a snide remark to one of my guests as she handed the menus. If the food wasn't so good, no none would dine here. Both of us were driving so no wine but we did sample a 'mocktail' each. A lovely evening which we would happily repeat in the future. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. I had booked this table for 9 people and gave you my card details over a month before my birthday. Thats where the good stuff ends. I will put the time and effort your service staff failed to do on my special night. Improve this listing. Get yourself along and try it David and VictoriaMore. Parking: There is a large car park across the road from the restaurant. Went in for meal before going to gig. Can a gluten free person get a good meal at this restaurant? Im not a massive dessert fan but this dessert was a game changer! It definitely had the wow factor in taste. We know how to treat guests and your establishment definitely does not. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. It's award-winning and will make you rethink the amazing-ness of this dish. How dare you! Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travelers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Will definitely be back. You can find out more about which cookies we are using or switch them off in settings. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! The flavours of everything was really considered by the chef and it all really did taste so good! Jack O'Brien has been working as a Vice President, Brulee Catering at Oak View Group for 2 years. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Haymarket Media US. Went along to continue the celebrations for Hubbys birthday! Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. The food was beautifully presented and perfectly cooked. Will definitely be back and highly recommend! Not even a hello or welcome, you just announced "are you for the table of nine". A lovely evening which we would happily repeat in the future. Can a gluten free person get a good meal at this restaurant? The table next to us that we had sat at was not booked until later. Thats why were happy to honour any expired gift vouchers (either purchased or free Christmas). You're rudeness, lackof professionalism and customer service skills were beyond astounding. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Had iberian fish supper which was extremely tasty. Share. Get quick answers from Jack 'O' Bryan's staff and past visitors. Best Dining in Dunfermline, Fife: See 21,022 Tripadvisor traveller reviews of 185 Dunfermline restaurants and search by cuisine, price, location, and more. 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